![]() ![]() ![]() the 12 detections are quite suspicious to say the file is clean. This link is a tutorial on how to help correct a virus detection that you believe to be false:Īfter all, I'm no sure it's a false positive though. But be careful, you should 'exclude' that many files that let your system in danger. Go to Advanced tab and click on Add button. Left click the 'a' blue icon, click on the provider icon at left and then Customize. Maybe you need to disable Hide protected operating system files and enable View hidden files and folders to manage the file(s).Īs a workaround, you can add these files to the Standard Shield provider (on-access scanning) exclusion list. Please, mention in the body of the message why you think it is a false positive and the password used. If it is indeed a false positive, send it in a password protected zip to VirusTotal has a file size limit of 10Mb. To know if a file is a false positive, please submit it to VirusTotal and let us know the result. ![]()
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